FAQs

Most alarm systems are programmed to communicate with an alarm central when installed. So chances are your alarm system will transmit the alarms without having to change its programmation. If your alarm system was not programmed to communicate, then it is recommend to hire a profesionnal installer to complete its programmation. In such case, ask the installer to have open/close accesses to be communicated.

Make sure your Alarmster is connected to the same network as the computer, tablet or phone you will use to access these Web pages. Then try either one of those three methods:

  1. Type alarmster/ (host name followed by a slash) in the address bar of your browser
  2. Use our device finder here: FIND MY DEVICE
  3. Open your router configuration pages and look for Alarmster in the connected clients (DHCP list)
  1. Access your Alarmster Contacts Page.
  2. Check the “Access Notifications” box for all contacts that should receive these type of alerts.
  3. Make sure your alarm system is programmed to dial upon open/close accesses.

If your alarm system have been connected to an alarm central service in the past, there are 99% chances it will send the alarms to Alarmster. You can look for logged alarms in Alarmster Events Page after one or more alarms occured. The alarm system date and time of last communication should also appear in the Walk Test mode section of Alarmster Tools Page.

Look for the RJ31X or CA38A phone box close to the Alarm Panel. This is the most common installation since alarm panels are usually installed close to phone lines. Consult Connecting the Alarm Panel Telephone Cable for detailed connection instructions.